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Frequently Asked Questions

What is the actual battery life I can expect from this laptop?
Based on the specifications, the 42 Wh battery provides up to 9 hours of average use, not the 'up-to-11 hours' mentioned in the marketing description.
Does the USB-C port support video output or charging?
No, the USB-C 3.2 Gen 1 port is listed as supporting data transfer only. It does not support video output or charging the laptop.
What exactly is included in the MarxsolAccessory bundle?
The bundle includes a 6-in-1 USB-C docking station hub, an HDMI cable, a USB extension cable, a mousepad, a wireless mouse, and the 500GB external hard drive that contributes to the total 1.5TB storage.
Is the 40GB of RAM a single module or is it soldered to the motherboard?
The product details specify the RAM type as DDR4 SDRAM, which is typically user-upgradeable in modules. The 40GB configuration likely uses a combination of a soldered module and a removable SODIMM.
What is the difference between the advertised 'Lifetime Office 2024' and standard Microsoft Office?
'Lifetime Office 2024' is a pre-installed, activated version of Microsoft Office provided by the seller for the lifetime of this specific device, meaning you will not need to purchase a separate subscription for as long as you own this laptop.

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