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Frequently Asked Questions

What is the actual processor model and speed in this laptop?
The laptop uses an Intel Celeron N4500 processor with a base frequency and a maximum turbo frequency of up to 2.8 GHz. It has 2 cores, 2 threads, and a 4MB L3 cache.
How is the 1.6TB of storage configured, and what is the 'Ext Drive'?
The storage consists of three separate components: a 1TB NVMe SSD for the main drive, a 128GB eMMC 5.1 module, and a 500GB external portable hard drive included in the accessory bundle. The laptop's internal storage is the 1TB SSD.
What specific accessories are included in the 'HubxcelAccessory' bundle?
The bundle includes rechargeable wireless earbuds, a 500GB external hard drive, a USB extension cord, an HDMI cable, a mouse pad, and a wireless mouse.
What are the limitations of Windows 11 Home in S mode, and how do I switch out of it?
Windows 11 in S mode only allows app installations from the Microsoft Store and requires Microsoft Edge for browsing. You can switch to regular Windows 11 Home for free by opening the Microsoft Store, searching for 'Switch out of S Mode,' and selecting 'Get.' This process is irreversible.
What type of USB-C port does this laptop have, and what can it be used for?
The laptop has one USB-C 3.2 Gen 1 port that supports data transfer only. It cannot be used for charging the laptop or connecting an external display; for video output, you must use the separate HDMI 1.4b port.

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