The laptop has a 256GB internal M.2 PCIe 4.0 NVMe SSD, and the bundle includes a separate 500GB portable external hard drive for backup and extra storage.

Can the RAM be upgraded from the included 12GB, and what is the maximum?

Yes, the memory is user-upgradeable. The laptop supports a maximum of 40GB of DDR4-3200 MHz RAM.

Does the USB-C port support video output or charging, or is it for data only?

The USB-C 3.2 Gen 1 port supports data transfer only. It does not support video output or charging the laptop.

What does 'Office 365 for The Web' mean, and is it a full, permanent version of Microsoft Office?

It provides access to the online, browser-based versions of Microsoft Office apps (Word, Excel, etc.) through a Microsoft account. It is not a full, permanently licensed desktop version of the Office suite.

Is the 15.6-inch touchscreen glossy or matte, and how bright is it?

The screen has an anti-glare (matte) finish and a brightness of 300 nits, which helps reduce reflections in well-lit environments.

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