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Frequently Asked Questions

What is the specific RAM configuration, and is it upgradeable?
This laptop has 20GB of DDR4 RAM installed. The specifications indicate the system supports up to 36GB, so the RAM is upgradeable from its current configuration.
Does the USB-C port support charging or video output?
The USB-C port is listed as USB 3.2 Gen 1, which primarily provides data transfer. The specifications do not indicate it supports power delivery (charging the laptop) or DisplayPort alternate mode for video output; the HDMI port is provided for external display connectivity.
How does the touchscreen display perform in bright environments?
The 15.6-inch FHD touchscreen has an anti-glare coating and a brightness of 300 nits, which helps reduce reflections and improves visibility in typical indoor lighting conditions.
What type of SSD is installed, and what are its interface capabilities?
The laptop uses a 1TB PCIe NVMe M.2 Solid State Drive. The drive interface is PCIe x4, which allows for faster data transfer speeds compared to SATA-based SSDs.
Is the Windows 11 Pro license a full version or an upgrade?
The laptop comes with a full installation of Windows 11 Pro as its operating system, not an upgrade. This is the factory-installed OS for this configuration.

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