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Customer Reviews

4.2
Based on 8 reviews
Wilson Score: 49.4
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
9/2/2025
5.0 out of 5 stars Fantastic Laptop for Work – Lightweight, Fast, and Beautiful!
By Sabrina Staats
I purchased this laptop about a month ago to replace my old Lenovo, and I couldn’t be happier with the upgrade! The 16" screen is the perfect size for productivity, and I especially appreciate the camera shutter door for added privacy. The camera quality is crystal clear, which has made video calls so much better.One of my favorite features is how lightweight the laptop is—it’s super easy to carry around, which is great for someone always on the move. The design is sleek and thin, and it looks absolutely beautiful. The battery life is good as well.The touchscreen is responsive and smooth, and the overall speed and performance have exceeded my expectations. Everything is intuitive and easy to use, making this laptop a joy to work with every day.Highly recommend this laptop for anyone looking for a stylish, powerful, and portable device for work!
4 people found this helpful
Verified Purchase
11/15/2025
1.0 out of 5 stars Did not respond on the return.
By yul k.
When I turned it on didn't go to the windows set up screen.I tried to reboot few times, but I saw the red LENOVO logo and nothing was happened. Next boot I saw BLACK screen with TCO logo.I requested return, the seller DID NOT respond for more than a week.They supposed to respond in 48 hours.I call Amazon customer service a week ago, still under investigation, but Amazon sending me several emails, it said the claim was closed.I had reopen the case.This morning email said me there is more than 2 claims with this claim.I don't understand this situation.I just bought a laptop on Amazon, 30day free return. It seems very difficult. Because the seller sell me a junk ,and didn't respond to return.Never buy from this seller.
4 people found this helpful

Frequently Asked Questions

What specific ports does this laptop have for connecting accessories and external displays?
It has two Thunderbolt 4 ports, two USB-A 3.2 Gen 1 ports, one HDMI 2.1 port, a microSD card reader, and a headphone/microphone combo jack.
Is the 16GB of RAM upgradeable or is it permanently soldered to the motherboard?
The 16GB LPDDR5x memory is soldered and not user-upgradeable, as specified in the bullet points.
What is the actual screen resolution and aspect ratio of the 16-inch display?
The screen resolution is 1920 x 1200 pixels (WUXGA), which is a 16:10 aspect ratio, not a standard 16:9 Full HD.
Who provides the warranty for the upgraded 1TB SSD, and how long is it?
The upgraded 1TB SSD has a three-year warranty from Issaquah Highlands Tech, while the remaining components have a one-year manufacturer warranty.
How does the Intel Ultra 7 155U processor's core configuration work for performance?
The Intel Core Ultra 7 155U has 12 total cores: 2 Performance cores, 8 Efficiency cores, and 2 Low Power Efficiency cores, for a total of 14 processing threads.

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