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Customer Reviews

4.1
Based on 11 reviews
Wilson Score: 52.5
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
9/2/2025
5.0 out of 5 stars Fantastic Laptop for Work – Lightweight, Fast, and Beautiful!
By Sabrina Staats
I purchased this laptop about a month ago to replace my old Lenovo, and I couldn’t be happier with the upgrade! The 16" screen is the perfect size for productivity, and I especially appreciate the camera shutter door for added privacy. The camera quality is crystal clear, which has made video calls so much better.One of my favorite features is how lightweight the laptop is—it’s super easy to carry around, which is great for someone always on the move. The design is sleek and thin, and it looks absolutely beautiful. The battery life is good as well.The touchscreen is responsive and smooth, and the overall speed and performance have exceeded my expectations. Everything is intuitive and easy to use, making this laptop a joy to work with every day.Highly recommend this laptop for anyone looking for a stylish, powerful, and portable device for work!
4 people found this helpful
Verified Purchase
11/15/2025
1.0 out of 5 stars Did not respond on the return.
By yul k.
When I turned it on didn't go to the windows set up screen.I tried to reboot few times, but I saw the red LENOVO logo and nothing was happened. Next boot I saw BLACK screen with TCO logo.I requested return, the seller DID NOT respond for more than a week.They supposed to respond in 48 hours.I call Amazon customer service a week ago, still under investigation, but Amazon sending me several emails, it said the claim was closed.I had reopen the case.This morning email said me there is more than 2 claims with this claim.I don't understand this situation.I just bought a laptop on Amazon, 30day free return. It seems very difficult. Because the seller sell me a junk ,and didn't respond to return.Never buy from this seller.
4 people found this helpful

Frequently Asked Questions

What specific Intel processor is in this laptop, and how fast is it?
This laptop is equipped with an Intel Core Ultra 7 processor from the Core i7 family, with a maximum clock speed of 4.8 GHz. It features 12 total processing cores for handling AI tasks and general performance.
How much RAM does it have and what type is it?
It comes with 16 GB of LPDDR5 RAM, which operates at a speed of 7467 MHz. This is a low-power, high-speed memory type ideal for maintaining performance while conserving battery life.
What are the exact dimensions and weight of this 16-inch 2-in-1?
The laptop measures 16.24 x 9.84 x 0.67 inches and weighs 4.39 pounds, making it a relatively slim and portable device for its 16-inch screen size.
What ports are available for connecting peripherals?
The connectivity includes 2 Thunderbolt 4 ports, 2 USB-A 3.2 Gen 1 ports, 1 HDMI 2.1 port, a microSD card reader, and a headphone/microphone combo jack.
What is the warranty situation, given the note about the OS being upgraded?
The computer has a three-year warranty from Issaquah Highlands Tech specifically for the upgraded Windows 11 Pro operating system. All other components retain the manufacturer's standard one-year warranty.

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