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Frequently Asked Questions

What is the exact screen resolution and aspect ratio?
The display has a resolution of 1920 x 1200 pixels (WUXGA) with a 16:10 aspect ratio, which provides more vertical screen space compared to standard 16:9 displays.
Is the 40GB RAM configuration standard or upgraded, and what type is it?
The 40GB of RAM is an upgrade performed by the seller. It uses DDR4 SDRAM running at 3200 MHz. The seller provides a separate three-year warranty for this upgraded component.
What are the battery specifications and charging speed?
The laptop has a 50 Wh battery with an average life of up to 10 hours. It supports fast charging, reaching 60% capacity in approximately 49 minutes.
What ports are available for connecting external monitors?
You can connect up to two external monitors using the HDMI 2.1 port or the USB 3.2 Gen 2 Type-C port. The integrated Intel HD Graphics supports a maximum external resolution of 4K (3840x2160) at 60Hz.
What is the warranty coverage for this specific configuration?
This unit has a split warranty: the upgraded 40GB RAM and 2TB SSD are covered by a three-year warranty from Issaquah Highlands Tech, while all other original components retain the manufacturer's standard one-year warranty.

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