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Frequently Asked Questions

What is the exact model of the dedicated graphics card and how much video memory does it have?
This laptop is equipped with an NVIDIA RTX 500 Ada Generation GPU, which has 4 GB of dedicated GDDR6 video memory.
How does the warranty work since the memory and SSD have been upgraded?
The upgraded 64GB DDR5 RAM and 2TB SSD are covered by a 3-year warranty from Issaquah Highlands Tech, while all other original components retain the manufacturer's 3-year warranty.
What are the exact dimensions and weight of this laptop for portability?
The laptop measures 14.24 x 9.79 x 0.83 inches and weighs 4.01 pounds, making it a relatively thin and light mobile workstation.
What specific ports are available for connecting external monitors and peripherals?
It includes 2 Thunderbolt 4 ports, 2 USB-A ports, 1 HDMI 2.1 port, 1 Ethernet (RJ-45) port, and a headphone/microphone combo jack for extensive connectivity.
What is the resolution and type of the 16-inch touchscreen display?
The display is a 16-inch WUXGA (1920 x 1200) IPS touchscreen with anti-glare coating, 300 nits brightness, and TÜV Low Blue Light certification.

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