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Frequently Asked Questions

What are the exact dimensions and weight of this laptop for portability?
The laptop measures 12.32 x 8.63 x 0.73 inches and weighs 3.14 pounds (approximately 1.41kg), making it a compact and lightweight option for travel.
How does the warranty work since the RAM and SSD were upgraded?
The upgraded 16GB DDR5 RAM and 512GB SSD are covered by a 3-year warranty from Issaquah Highlands Tech. All other original components are covered by the manufacturer's standard 1-year warranty.
What specific ports are available for connecting monitors and peripherals?
It includes Thunderbolt 4 (USB4), a USB-C 3.2 Gen 2x2 port, two USB-A ports (one 3.2 Gen 1 and one 3.2 Gen 2), an HDMI 2.1 port, an Ethernet (RJ-45) port, and a headphone/microphone combo jack.
What is the screen's aspect ratio and brightness?
The 14-inch display has a 16:10 aspect ratio with a WUXGA resolution of 1920x1200. It is an anti-glare IPS panel rated at 300 nits of brightness.
What security features are built into this laptop?
It includes a fingerprint reader for biometric login and a TPM 2.0 secure chip for encrypting sensitive data like passwords. The webcam also has a physical privacy shutter.

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