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Frequently Asked Questions

What is the actual processor model and speed in this laptop?
This laptop is equipped with an Intel Core i5-1334U processor. It has 10 cores, 12 threads, and a maximum turbo frequency of up to 4.6 GHz, though its base clock speed is 1.3 GHz.
Can I install standard Windows 11 Pro software on this laptop, or is it locked to S Mode?
The laptop ships with Windows 11 Pro in S Mode, which restricts app installations to the Microsoft Store for enhanced security. However, you can freely switch out of S Mode to the full Windows 11 Pro at any time via the Activation settings, allowing installation of any standard Windows software.
What type of RAM does this configuration use, and is it upgradeable?
This specific configuration comes with 16 GB of DDR4 RAM running at 3200 MHz. The product details note the computer has been resealed by the seller to upgrade the memory/SSD, which suggests the RAM is not soldered and is likely user-upgradeable, backed by a 3-year warranty on the upgraded components.
How many and what types of USB ports are available?
The laptop provides a total of three USB ports: one USB 3.2 Gen 1 Type-C port, one USB 3.2 Gen 1 Type-A port (often labeled as USB 3.0), and one legacy USB 2.0 Type-A port. It also includes an HDMI 1.4 port and an SD card reader.
What is the warranty coverage for this specific laptop, given it has been modified?
The warranty is split: the upgraded memory and 1TB SSD are covered by a 3-year warranty from the seller, Issaquah Highlands Tech. All other original components from Dell are covered by the manufacturer's standard 1-year warranty.

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