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Frequently Asked Questions

What is the actual screen resolution of this HP 14" laptop?
The display has an HD resolution of 1366 x 768 pixels, as confirmed in the detailed specifications. The 1920 x 1080 listing in some sections appears to be an error.
How much physical storage is available on the device itself?
The laptop includes a 256GB solid-state drive (SSD) for local storage. The 1TB of storage mentioned is cloud-based OneDrive space included with a 1-year Microsoft 365 subscription.
What specific Intel processor does this laptop use?
It is equipped with an Intel Celeron N4500 dual-core processor with a base clock speed of 3.6 GHz, designed for basic tasks like web browsing, document editing, and video calls.
What types and how many USB ports are available?
It provides three USB ports: one USB 2.0 port, one USB 3.2 Gen 1 (Type-A) port, and one USB-C 3.2 Gen 1 port that also supports DisplayPort 1.2 for video output.
Is the included Microsoft 365 a full installed version or web-based access?
The bundle provides access to Microsoft 365 Web Apps (the online versions of Word, Excel, etc.) for one year, along with 1TB of OneDrive cloud storage. It does not include the full, locally-installed Microsoft 365 desktop applications.

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