255 G10 15.6" FHD Business Laptop, AMD Ryzen 7 7730U, 16GB RAM, 512GB PCIe SSD, Numeric Keypad, Webcam, Wi-Fi 6, HDMI, Windows 11 Pro, Black

I am absolutely LIVID!I paid for a laptop that will not work and they won't let me send it back, I've been trying to contact them for a half hour on the circus ride they are sending me on via voice mail, and I could spit nails right now.Update: After 2 hours of dealing with the HP runaround (including waiting 10 minutes between them answering in the chat, I found out how to contact Amazon. The customer service was really helpful and really fast! They contacted the seller and I expect a return label within 24-48 hours. I will update as events unfold.I would still like to have this laptop setup, but only a working one, please.Update: After four days, I still had not received a return label so I had to contact Amazon again. While I was on the chat with them, I finally received the label. So that was good. What is not good is that my entire business is still on hold because it is going to take two weeks for me to get a refund on this computer than I need to work on my business and fulfill my obligations. I am not very happy as this makes my business take a big hit. I do not anticipate buying from this seller again. I am disappointed that my money will take so long to be refunded by whoever has it. I will update once again when I have more news.

This was a great purchase. The screen size was larger than expected and great quality. It was a very fast and easy set-up. The speed of the Internet with the wifi boost is crazy. I didn't realize how bad my old laptop was until I got this and all of my work from home headaches went away. I haven't tried the battery life honestly as I use it for work so it does stay plugged in. But, by far a very great investment and very great value for the cost.