2024 Latest Pavilion Business Laptop, 15.6" FHD Touchscreen, 13th Gen Intel Core i7-1355U, 64GB RAM, 2TB PCIe SSD, Webcam, FP Reader, Backlit KB, Wi-Fi 6, Windows 11 Pro, Silver

I like the computer -- a whole lot! It's got double the storage and double the RAM compared with my 5-year-old one, and a nice fast processor. Because the drive is solid-state, it boots up in mere seconds. And it got here when they said it would, so no problem there, either. I haven't tried the tech support, so I can't comment on that.But...I'm not completely onboard with Windows 11, though: there were things I could do on Windows 10 that are not possible on 11 (having each active task show up as a separate button on the taskbar, for instance). But I can't blame that on HP, or on Computer Upgrade King. So, yeah, I give the computer 5 stars.>>> And now, a little update (a couple of months later) about an update: Apparently I wasn't the only one who wasn't thrilled with how Windows 11 was displaying buttons on the taskbar. Windows did an update, and the update solved the problem. So now I like the computer (still a whole lot!) and I'm fine with Windows 11 too. Count me a happy camper!

Let me save you the headache: DO NOT buy an HP laptop or buy from this seller. Mine crapped out after just four measly months, and the experience has been nothing short of a nightmare. I thought HP was a reputable brand and that it was safe to buy this laptop from Amazon. I was wrong.I used this laptop daily for four months and it worked fine until I suddenly got a blue screen that said boot device not found. It was not dropped, there was no damage or any new downloads or changes to the laptop. When I reached out to HP for support they said the seller upgraded the product and thus voided the warranty so HP wouldn't help me. When I reached out to the seller they never responded. I've tried for over a month to get any type of response from them and I have gotten nothing but silence. Amazon refuses to help, I bought an Asurion protection plan and they refuse to help. So this has been an absolute waste of almost $1,000.I cannot stress enough - DO NOT BUY THIS PRODUCT - it will only lead to a headache. I recommend going to a brick-and-mortar store so that if something happens there is some actual accountability because you won't get that with Amazon, HP or PCOnline Us.If you want a laptop that will die on you without warning and a seller that couldn’t care less about your problems, then by all means, choose this laptop. But if you have any sense, take your hard-earned cash and invest it in a brand that actually stands behind its products. This was my first and last foray into the HP world, and I advise anyone reading this to steer clear. Save yourself the hassle and frustration!