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Customer Reviews

3.9
Based on 158 reviews
Wilson Score: 70.9
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
10/22/2024
3.0 out of 5 stars As soon as I got this laptop the battery could not hold any charge!
By Bryanna
I got this laptop for a gift for my mother in law and we were so excited when it came in. Everything seemed to work fine until we realized the charge wasn’t holding on it at all. I tried to contact customer support and they gave me a very basic answer to my issue and told me to send it back in to possibly get a new one whenever they had stock which they had not ETA on. They also had no replacement batteries so I had to jump through a ton of hoops just to get a little of my money back to buy a new battery. The rest of the laptop works great it’s not the fastest laptop I’ve ever used but it’s good for basic work. The only issue I have is with the battery because what’s the point of having a laptop if you need to keep it plugged in you’re supposed to be able to bring it wherever you want to.
1 people found this helpful
Verified Purchase
3/4/2022
5.0 out of 5 stars Much better than expected 😀😀
By Teresa
When I purchased this laptop, I was expecting to get a laptop that was not in great condition, but to my surprise it was great, it’s fast, I have had no issues with it so far, I have recommended it to my friends and coworkers, the only minor issue was the charger plug it looked like it had Been bent or something, but it has worked good,
1 people found this helpful

Frequently Asked Questions

What does 'Renewed' mean for this specific HP ProBook?
This laptop is a professionally refurbished unit that has been inspected, tested, and cleaned to function like new. It comes with Windows 10 Pro 64-bit pre-installed on the 256GB SSD.
Is the 256GB SSD storage upgradeable on this model?
Yes, the storage is a 256GB NVMe PCIe m.2 SSD. The m.2 form factor allows for potential replacement or upgrade with a compatible NVMe drive, though the process may require opening the chassis.
What is the benefit of the anti-glare screen on this 14-inch display?
The 14-inch Full HD (1920x1080) anti-glare screen reduces reflections from overhead lighting or windows, making it easier to view documents and spreadsheets for extended periods in typical office environments.
Can this laptop with an Intel Core i5-6300U and 8GB RAM handle multitasking for business applications?
The dual-core i5-6300U processor, combined with 8GB of DDR4 memory, is suitable for standard business multitasking such as running office suites, web browsers with multiple tabs, and video conferencing simultaneously.
What type of graphics performance can I expect for tasks beyond basic office work?
With integrated Intel HD Graphics 520, this laptop supports the 1080p display for everyday use but is not designed for modern gaming or intensive graphical applications like video editing or 3D rendering.

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