New 15.6" HD Touchscreen Laptop Intel Core i3-1005G1 8GB DDR4 RAM 128GB SSD HDMI Bluetooth 802.11/b/g/n/ac Windows 10 15-dy1731ms Silver

Excellent laptop to have. I fell in love with this laptop right away and it’s a great price for what you get.Pros:-Great size screen-Starts up super fast-Light weight and thin-Great for using Photoshop, Illustrator and Lightroom.-Plays the Sims 4 (base game and ALL expansions) on highest settings, flawlessly.-Holds a great charge if you are doing internet browsing or basic tasks on your computer.-Touchscreen works nicely. Only have used it a few times because I’m not a fan of using this for a constant touchscreen use. Just not my style, but it does work very nice.-Speakers/sound is very nice-Downloads are super fast-Easy to use and set upCons:-Says it comes with a 125 GB of storage on it, in reality it’s more like 70 GB. However, easy fix is to but an external drive. I use a Toshiba 2 TB external drive (around $60 on here and works amazingly) and use it has an extension of the laptop, problem solved.-when you unplug the charger the screen dims making it hard to edit photos or do any photoshop work.-Does not play highly detailed games well, it lags.All in all, I highly recommend this laptop to almost anyone. If you are a basic gamer this works very nice, but if you are more advanced in gaming, don’t get this. If your games are very detailed or take up a lot of storage, this will not work for you. It will lag (if you’re lucky to have the space to install). But if you like Sims, Minecraft, Roblox...you’re all set. Same goes for if you do any photo editing or any digital illustration work. Pretty much any Adobe program works flawlessly on this.

When the laptop arrived, the battery would not charge, even after several attempts. I finally booted the laptop to BIOS so that I could bypass Windows and run a battery test directly. The test result showed a failed battery that needed to be replaced. The product ID and battery ID were provided. Next, a QR code was given that took me to the HP support page for this laptop. This page indicated that the warranty was in effect from November 11, 2020 to December 15, 2021.This was supposed to be a new laptop. The word "new" was on the packing slip three times. But evidently, the laptop is three years old, with a warranty that expired two years ago, and with a battery that was DOA.This is nothing short of fraud. HotDeals is no help and just says to return the laptop to Amazon. But I have missed the narrow window to return the laptop to Amazon because I was traveling. My next step will be to file a fraud report with the Consumer Protection Agency.