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Frequently Asked Questions

Why does the listing mention the manufacturer's box is opened?
The original seal is opened solely to perform the advertised upgrades (16GB RAM and 512GB SSD) and to test and inspect the system. The laptop itself is brand new and configured to the exact specifications shown.
What is the actual screen resolution and quality?
The screen has an HD resolution of 1366 x 768 pixels. It is a touchscreen with a brightness of 250 nits and covers 45% of the NTSC color gamut, which is standard for basic productivity and media viewing.
Can the USB Type-C port be used for charging or connecting an external display?
No, the USB Type-C port is for data transfer only at 5Gbps speeds. It does not support video output or power delivery. You must use the dedicated AC smart pin for charging and the HDMI 1.4b port for connecting an external monitor.
How does the battery life vary between general use and video playback?
Under mixed usage typical for business or student tasks, the battery lasts up to 8 hours. For continuous video playback, you can expect up to 10 hours and 15 minutes. The laptop supports fast charging, reaching 50% battery in 45 minutes.
What specific security and input features are included?
The laptop includes a physical camera privacy shutter and a dedicated microphone mute key for security. For input, it has a numeric keypad but no backlit keyboard. The webcam is a 720p HD camera with dual microphones and noise reduction.

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