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Customer Reviews

3.8
Based on 14 reviews
Wilson Score: 49.8
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
12/3/2025
4.0 out of 5 stars Great laptop, but not compatible with docking stations.
By Amazon Customer
All the specs for the price with a 17" screen looked great and it did power up and perform like it should... BUT... the USB-C port is an SS port, which is fine and all. Its just I needed, and expected, it to be a Thunderbolt port. To clarify, this means it cannot connect and use a docking port, which is something all Business laptops should be able to do.Return was smooth and easy. My only issue was that I think all business laptops should be compatible with docking stations... I still think this is a great laptop for the money. I just don't understand why it is advertised as a Business laptop.
3 people found this helpful
Verified Purchase
1/6/2026
1.0 out of 5 stars DO NOT BUY!
By dave dinsmore
This item is shipped from a third-party seller. Apparently the third-party seller adds ram and hard drive capacity independently in order to provide the advertised specifications as presented. I bought this item October 29 and it completely crashed on me within six weeks of delivery. In contacting Hewlett-Packard for support, they told me that the third-party seller had altered the device and voided the warranty! Be wary of deals that seem too good to be true! I finally received approval to return for refund after explaining this situation to Amazon….
1 people found this helpful

Frequently Asked Questions

Is Windows 11 Home or Windows 11 Pro installed on this laptop?
The laptop ships with Windows 11 Pro, as confirmed in the product details, despite the marketing copy mentioning Windows 11 Home in the title.
What is the actual RAM and SSD configuration of this specific model?
This specific configuration includes 32GB of DDR4 RAM and a 1TB PCIe NVMe SSD, as stated in the title and product details, not the 'up to' maximums mentioned in the description.
Does the laptop include a dedicated Copilot key for AI features?
Yes, the laptop features a dedicated Copilot key, as noted in the bullet points, providing quick access to AI-powered assistance in Windows 11.
What is the weight of the laptop, as there are conflicting figures?
The shipping weight is listed as 13.14 pounds, which includes packaging. The laptop itself starts at 4.6 lbs, as noted in the description.
What type of Wi-Fi and Bluetooth does this laptop support?
It supports Wi-Fi 6 (802.11ax) for fast wireless connectivity and Bluetooth 5.3 for connecting peripherals, as detailed in the description and product details.

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