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Frequently Asked Questions

What is the actual internal storage capacity of this laptop?
The laptop has a 512GB PCIe NVMe M.2 SSD installed internally. The advertised 1TB total storage includes an additional 500GB external hard drive that comes as a separate accessory in the bundle.
What type of USB-C port does this HP laptop have, and what can it be used for?
It has one USB Type-C 5Gbps port that supports data transfer only. This port cannot be used for video output or charging the device.
What is included in the HubxcelAccessory bundle mentioned in the title?
The bundle includes wireless earbuds, a USB extension cord, an HDMI cable, a mouse pad, a wireless mouse, and the 500GB external hard drive that contributes to the total 1TB storage claim.
What is the screen resolution of the 15.6-inch touchscreen display?
The display has an HD resolution of 1366 x 768 pixels. It is a touch-enabled, micro-edge, BrightView panel.
Does the 'Lifetime Office 2024' software require a subscription or is it a one-time license?
It includes a free lifetime license for Microsoft Office Professional Plus (Word, Excel, PowerPoint, etc.), which does not require a recurring subscription. This is a perpetual license for the 2024 version.

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