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Frequently Asked Questions

What is the actual screen resolution of this laptop?
The display has an HD resolution of 1366 x 768 pixels, as specified in the technical specifications. The product details list a maximum screen resolution of 1920x1080, but the confirmed resolution for this model is HD (1366x768).
Does this laptop come with a backlit keyboard?
No, the laptop itself does not include a backlit keyboard. However, the bundle includes a separate Redragon wireless backlit keyboard and mouse combo to provide that functionality.
What does 'Original seal is opened for upgrade ONLY' mean?
The manufacturer's box has been opened by the seller to perform the upgrades specified in the listing (16GB RAM and 512GB SSD). The laptop is tested and inspected after these modifications to ensure it matches the advertised configuration.
What type of Wi-Fi does this laptop support?
It supports Wi-Fi 6 (802.11ax), which provides faster speeds and stronger connections compared to older Wi-Fi standards, as noted in both the connectivity details and product specifications.
Is the Copilot key a physical key on the laptop keyboard?
Yes, there is a dedicated physical Copilot key on the keyboard that provides instant access to Microsoft's AI assistant, as highlighted in the marketing copy and bullet points.

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