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Frequently Asked Questions

What is the actual storage configuration and type?
This laptop has a 128 GB UFS (Universal Flash Storage) internal drive, which is faster than typical eMMC storage. It also includes a pre-installed 256 GB microSD card for expansion, bringing the total advertised capacity to 384 GB. The internal storage is not upgradeable, but the microSD slot allows for additional space.
Can the USB-C port be used for charging or connecting an external monitor?
No, the USB-C port supports data transfer and DisplayPort 1.2 for video output to an external monitor, but it does not support charging the laptop. You must use the included proprietary power adapter.
What does 'Patented KB Kit' include, and is the keyboard wireless?
The 'Patented KB Kit' refers to the inclusion of a separate Redragon wireless keyboard and mouse combo in the box. The laptop itself has a built-in, non-removable full-size keyboard with a dedicated Copilot key.
Is the 16GB of RAM soldered or upgradeable?
Based on the specifications stating the original seal is opened for hardware upgrades to meet advertised specs, the 16GB of DDR4 RAM is likely installed as an upgrade and may not be user-upgradeable after purchase. It's best to confirm with the seller if future RAM upgrades are possible.
What is the resolution and quality of the 14-inch display?
The display has an HD resolution of 1366 x 768 pixels. It's a micro-edge, anti-glare panel covering 45% of the NTSC color gamut, which is a standard range for basic productivity but not suitable for color-accurate professional photo or video editing.

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