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Frequently Asked Questions

What is the actual storage configuration and how does it work?
This laptop has a 128GB UFS (Universal Flash Storage) internal drive for the operating system and primary programs. Additionally, it includes a pre-installed 256GB Micro SD card for extra file storage. The total accessible storage is 384GB, but it's split across two separate, non-combined storage devices.
Is the RAM user-upgradeable, or is it soldered to the motherboard?
The provided specifications indicate the RAM has been 'Upgraded to 16GB DDR4.' This suggests the seller opened the original sealed unit to perform this upgrade. The listing does not specify if the RAM is soldered, so future user upgrades may not be possible without confirming the specific motherboard design.
What is the difference between the advertised Windows 11 Pro and the Windows 11 Home mentioned in the description?
The laptop ships with Windows 11 Pro, as stated in the title and product details. The description's mention of Windows 11 Home and instructions for switching out of 'S mode' appears to be generic boilerplate text that does not apply to this specific configuration, which already includes the full Windows 11 Pro operating system.
What is the screen's brightness in nits, and is it suitable for use in bright rooms?
The display has a brightness of 250 nits, as noted in the title. This is a standard brightness level for budget laptops. It may be sufficient for indoor use but could appear dim or suffer from glare in very brightly lit environments or outdoors.
What accessories are included with the laptop?
The title states it comes 'w/Accessories.' Based on standard configurations, this typically includes the 45W AC power adapter. The listing does not specify any additional accessories like a carrying case or external mouse, so only the essential power supply and possibly the Micro SD card should be expected.

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