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Frequently Asked Questions

What is the actual storage configuration and how does it work?
This laptop has 128GB of Universal Flash Storage (UFS) built into the system, which is a type of fast internal storage. Additionally, it includes a separate 256GB Micro SD card that is installed and functions as extra storage space, giving you a total of 384GB of available storage.
What is the performance level of the Intel N150 processor?
The Intel Processor N150 is a 4-core (quad-core) CPU with a maximum speed of 3.6GHz. It is an entry-level processor designed for basic computing tasks like web browsing, office applications, and light productivity work, not for demanding applications or intensive multitasking.
Is the Windows 11 Pro license and Microsoft 365 subscription fully activated?
Windows 11 Pro is pre-installed and activated. However, the Microsoft 365 suite requires a separate activation. When you first open an app like Excel, you must navigate to 'Account' and activate the included version, declining any prompts for a '365 trial' by selecting 'No thanks' or 'Decline' to use the provided license.
What is the screen quality and brightness?
The 14-inch screen has an HD resolution of 1366 x 768 pixels. It is a non-touch, anti-glare LED display with a brightness of 250 nits, which is suitable for indoor use but may be difficult to see in very bright environments.
Why is the manufacturer's box opened before shipping?
The original seal is opened by the seller to perform the advertised upgrades—specifically installing the 16GB of RAM and the 256GB Micro SD card—and to test and inspect the system to ensure it meets the listed specifications. The laptop itself is new.

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