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Frequently Asked Questions

How does the AMD Ryzen 5 5500U processor in this laptop compare to an Intel i7?
According to the product details, the AMD Ryzen 5 5500U processor with 6 cores and 12 threads, reaching up to 4.0GHz, is stated to outperform the Intel Core i7-1165G7 processor in performance.
What specific ports are available on this HP laptop for connecting peripherals?
This configuration includes 1 USB 3.2 Gen 1 Type-C port, 2 USB 3.2 Gen 1 Type-A ports, 1 HDMI 1.4b port, 1 Ethernet RJ-45 port, 1 SD card reader, and 1 headphone/microphone combo jack.
Does this laptop come with Microsoft Office pre-installed and ready to use?
Yes, it includes a Microsoft Office 365 subscription, providing access to Word, Excel, PowerPoint, Outlook, OneNote, and OneDrive cloud storage.
Can the RAM and storage be upgraded later, and what are the maximum supported capacities?
The specifications indicate the system memory supports up to 64GB RAM and the storage supports up to a 2TB SSD, suggesting the installed 32GB RAM and 1TB SSD can be upgraded.
What is included in the box besides the laptop for setup and recovery?
In addition to the laptop and power adapter, the package includes a WOWPC Recovery USB drive for system restoration and troubleshooting, along with the Microsoft Office 365 subscription.

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