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Frequently Asked Questions

What is the actual RAM and storage capacity of this specific configuration?
This specific model comes with 16GB of DDR4 RAM and a 1TB PCIe NVMe SSD. The marketing mentions the system can support up to 64GB of RAM and up to 2TB of storage, but those are maximum upgrade limits, not what is pre-installed.
Does this laptop come with Windows 11 Home or Windows 11 Pro?
The laptop comes with Windows 11 Pro installed. This is confirmed in the product details, even though some marketing copy mentions Windows 11 Home.
What is the purpose of the included WOWPC USB accessory?
The included WOWPC Recovery USB is a tool for system repair and troubleshooting, allowing you to recover or repair the operating system without needing separate installation media.
What are the exact dimensions and weight of this laptop?
According to the product details, the laptop measures 14.11 x 0.7 x 9.5 inches (LxWxH) and weighs 13.14 pounds. Note that the description lists different dimensions (15.78 x 10.15 x 0.78 inches) and a starting weight of 4.6 lbs, which may refer to a different variant or be inconsistent.
How many USB ports does this laptop have and what types are they?
This laptop has three USB 3.0 ports. According to the specifications, these consist of 2 USB-A 3.2 ports and 1 USB-C port. It also includes an HDMI port, a headphone/microphone combo jack, and an SD card reader.

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