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Frequently Asked Questions

What specific upgrades does HIDevolution perform on this ASUS ROG Zephyrus G16 that differ from a standard retail unit?
HIDevolution applies a Gelid GC Extreme thermal interface material (TIM) upgrade to the CPU and GPU, which is designed to lower system temperatures, reduce thermal throttling during intensive tasks, and minimize fan noise. They also perform comprehensive quality control including burn-in stress testing, benchmark validation, and firmware updates before shipment.
Is the 32 GB of RAM in this configuration soldered to the motherboard or is it user-upgradeable?
The RAM is listed as LPDDR5X in the title but as DDR4 SODIMM in the product details. The 'computer_memory_type' is specified as SODIMM, which typically indicates user-replaceable modules, not soldered memory. For confirmation on future upgradeability, you should contact HIDevolution directly.
What is the exact model of the dedicated graphics card and how much dedicated video memory does it have?
The laptop is equipped with an NVIDIA GeForce RTX 4090 mobile GPU. According to the product details, this graphics card has 16 GB of dedicated GDDR6 video RAM (VRAM).
What are the physical dimensions and weight of this laptop, and what type of wireless connectivity does it support?
The laptop measures 13.94 x 9.69 x 0.65 inches and weighs 4.08 pounds. It features Wi-Fi 6 (802.11ax) for wireless connectivity.
Who provides the warranty for this laptop, and what does the included technical support cover?
The laptop comes with a standard ASUS 1-year manufacturer's warranty. HIDevolution, as the authorized build-to-order dealer, provides additional sales and technical support for both warranty service and general product assistance, leveraging their specific knowledge of the upgrades performed.

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