1 of selected
Back to All Laptops

Frequently Asked Questions

What specific upgrades does HIDevolution perform on this ASUS ROG Zephyrus G16 that differ from a standard retail unit?
HIDevolution applies a Gelid GC Extreme thermal interface material (TIM) upgrade to the CPU and GPU, which is designed to lower system temperatures, reduce thermal throttling during intensive tasks, and minimize fan noise. They also perform comprehensive quality control including burn-in stress testing, benchmark validation, and firmware updates before shipment.
Is the 32 GB of RAM in this configuration soldered to the motherboard or is it user-upgradeable?
The RAM is listed as LPDDR5X in the title but as DDR4 SODIMM in the product details. The 'computer_memory_type' is specified as SODIMM, which typically indicates user-replaceable modules, not soldered memory. For confirmation on future upgradeability, you should contact HIDevolution directly.
What is the exact model of the dedicated graphics card and how much dedicated video memory does it have?
The laptop is equipped with an NVIDIA GeForce RTX 4090 mobile GPU. According to the product details, this graphics card has 16 GB of dedicated GDDR6 video RAM (VRAM).
What are the physical dimensions and weight of this laptop, and what type of wireless connectivity does it support?
The laptop measures 13.94 x 9.69 x 0.65 inches and weighs 4.08 pounds. It features Wi-Fi 6 (802.11ax) for wireless connectivity.
Who provides the warranty for this laptop, and what does the included technical support cover?
The laptop comes with a standard ASUS 1-year manufacturer's warranty. HIDevolution, as the authorized build-to-order dealer, provides additional sales and technical support for both warranty service and general product assistance, leveraging their specific knowledge of the upgrades performed.

Similar Laptops You Might Like

$2199.99
24 reviews
Alienware 16 Aurora Gaming Laptop (16" QHD+ 120Hz, Intel 10-Core 7 240H (> i7-13620H), 64GB DDR5, 2TB SSD, NVIDIA GeForce RTX 5060 8GB), Backlit Keyboard, Wi-Fi 7, Ethernet, Webcam, Win 11 Home
  • Brand: ist computers
  • Model: Alienware 16 Aurora
  • Screen: 16" Inches
  • Processor: Intel Core 7 240H
  • GPU: NVIDIA GeForce RTX 5060
  • RAM: 64 GB
  • Storage: 2 TB
Recent Reviews
Jem (Verified Purchase)
5.0 out of 5 stars Fast and easy.

Great computer, fast easy to set up and lots of shortcut buttons. Would recommend

Christopher C. (Verified Purchase)
1.0 out of 5 stars Too many useless programs

Constant overheating constant notifications that it runs a different resolution 4 different audio software's pre installed 3 different graphics driver pre installed I don't know what the makers were thinking but I know for a fact I'm never buying Alienware againalso I've had it for less than a year and keys are already starting to fail

$2199.00
54 reviews
Alienware X16 R2 Gaming Laptop - 16-inch QHD+ 240Hz 3ms Display, Intel Core Ultra 7-155H, 16GB LPDDR5X RAM, 1TB SSD, NVIDIA GeForce RTX 4070 8GB GDDR6, Windows 11 Home, Onsite Service - Lunar Silver
  • Brand: Alienware
  • Model: AW16R2-7988SLV-PUS
  • Screen: 16.0" Inches
  • Processor:
  • GPU: NVIDIA GeForce RTX 4070
  • RAM: 16 GB
  • Storage: 1 TB
Recent Reviews
Jason M. (Verified Purchase)
5.0 out of 5 stars Good So Far!

I heard mixed reviews on this. I took a chance and it's only been 2 weeks, but so far so good. The Alienware software takes about 10 to 20 seconds to load when first opening it. after that 5-10. The back end got flack for being too big. But Who is really carrying around a 16 inch gaming laptop. Keys feel great. RGB is good. Keys are clear and not blinding like most RGB backlits. Design is good imo. feels premium. Cam is decent. Touch pad is smooth. Display is nice, all text is clear and colors are good. I heard many people complaining about the brightness levels. But in a dark room I actually turn the brightness down. And in my home with normal outdoor light coming in, I have no issues with the brightness. 2 usb 2 usb c, this is the only downside. in my opinion. I wish there was one more. I do like there are no cables coming from the sides. All ports in back. Cleaner desk look. will update if I have any issues.

Cajun (Verified Purchase)
1.0 out of 5 stars Do not buy this laptop!!!

This laptop is a GIANT waste of money. It didn't last for 2 weeks before the system stopped charging itself and shut down. I had to return it without being able to remove my data. I am VERY disappointed with this product and purchase.