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Frequently Asked Questions

What does 'Renewed' mean for this laptop, and what warranty is included?
This laptop has been professionally refurbished, tested, and certified to function like new with minimal cosmetic wear. It includes a 90-day warranty.
What is the exact model of the dedicated graphics card and how much memory does it have?
The laptop features an NVIDIA GeForce RTX 2070 with 8GB of dedicated GDDR6 memory.
What is the refresh rate of the display, and what are its benefits?
The 15.6-inch Full HD display has a 240Hz refresh rate, which provides smoother motion and reduced blur, particularly beneficial for fast-paced gaming.
What type of storage does this laptop use, and is it upgradeable?
It comes with a 512GB PCIe NVMe SSD for fast boot and load times. The listing notes the seal was opened for a hardware upgrade, suggesting the storage or RAM may be user-upgradeable, though specifics aren't provided.
Which ports are available on this laptop?
It includes 3 USB 3.1 Gen1 ports, 1 HDMI port, 1 USB 3.1 Type-C Gen1 port, an SD card reader, and a headphone/microphone combo jack. There is no optical drive.

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5.0 out of 5 stars Good So Far!

I heard mixed reviews on this. I took a chance and it's only been 2 weeks, but so far so good. The Alienware software takes about 10 to 20 seconds to load when first opening it. after that 5-10. The back end got flack for being too big. But Who is really carrying around a 16 inch gaming laptop. Keys feel great. RGB is good. Keys are clear and not blinding like most RGB backlits. Design is good imo. feels premium. Cam is decent. Touch pad is smooth. Display is nice, all text is clear and colors are good. I heard many people complaining about the brightness levels. But in a dark room I actually turn the brightness down. And in my home with normal outdoor light coming in, I have no issues with the brightness. 2 usb 2 usb c, this is the only downside. in my opinion. I wish there was one more. I do like there are no cables coming from the sides. All ports in back. Cleaner desk look. will update if I have any issues.

Cajun (Verified Purchase)
1.0 out of 5 stars Do not buy this laptop!!!

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