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Frequently Asked Questions

Is the 24GB of RAM a standard configuration or an upgrade?
The 24GB DDR5 RAM is an upgrade from the original base configuration. The product description notes this is a custom-configured unit where the original packaging may have been opened to install the advertised 24GB of memory, which has been professionally tested.
What is the color gamut coverage of the 16-inch display?
The 16-inch IPS display covers 45% of the NTSC color gamut. It has a resolution of 1920x1200, a refresh rate of 165Hz, and a brightness of 300 nits.
How many and what type of USB ports does this laptop have?
It has four USB ports: one USB 3.2 Gen 1 Type-C (supports Power Delivery and DisplayPort), two USB 3.2 Gen 1 Type-A ports, and one legacy USB 2.0 Type-A port.
What is the exact model of the Wi-Fi card and what does Wi-Fi 6E provide?
The laptop uses an Intel Wi-Fi 6E AX211 (2x2) card. Wi-Fi 6E offers the benefits of Wi-Fi 6, including higher speeds and lower latency, but adds access to the uncongested 6 GHz frequency band for more reliable connections.
Does the laptop come with any physical media or recovery tools?
No optical drive is included. However, the laptop ships with a 32GB USB drive, which likely contains drivers, utilities, or a recovery image for the Windows 11 Home operating system.

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