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Frequently Asked Questions

What is the exact model of the processor and its base speed?
The laptop uses an Intel Celeron N5095 processor with a base clock speed of 2 GHz, capable of reaching up to 2.9 GHz.
Can the storage be expanded, and if so, how?
Yes, the internal 256GB SSD storage can be expanded by adding up to a 128GB TF card (microSD card).
What are the physical dimensions and weight of this laptop?
The laptop measures 12.7 x 8.3 x 0.8 inches and weighs 4.22 pounds (approximately 3 pounds as noted in marketing).
What type of warranty and support is included with this purchase?
It comes with a 2-year warranty, six months of free replacement/return service, and 24/7 online support with phone support available on business days from 4 PM to 10 PM Pacific Time.
Does this laptop come with Microsoft Office pre-installed?
Yes, Microsoft Office 365 is pre-installed on the Windows 11 Pro operating system.

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