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Frequently Asked Questions

What are the exact specifications of the custom upgrades performed by EXCaliberPC?
EXCaliberPC has upgraded the original configuration to include 96GB of DDR5 5600MHz RAM (using two 48GB modules) and a 4TB Samsung 9100 PRO NVMe SSD with sequential read/write speeds of 14,800MB/s and 13,400MB/s, respectively.
What is the significance of the AMD Ryzen 9 9955HX3D processor's 128MB Smart Cache?
The 128MB Smart Cache is a large, fast memory pool on the processor die that significantly reduces latency when accessing frequently used data, which can improve gaming and application performance, especially for CPU-intensive tasks.
What is the native resolution and refresh rate of the 18-inch display?
The laptop features an 18-inch Mini LED display with a native Ultra HD+ resolution of 3840 x 2400 pixels and a refresh rate of 120Hz, supporting HDR 1000 and covering 100% of the DCI-P3 color gamut.
What video output capabilities does this laptop have via its ports?
Through its HDMI 2.1 port, it supports output up to 8K resolution at 60Hz or 4K at 120Hz. Its two USB4 ports also support DisplayPort and Power Delivery 3.1.
What are the warranty and support terms for this specific configuration?
This system is covered by a 1-Year MSI USA Warranty for parts and labor, which includes 1 Year of Global Warranty. Additionally, EXCaliberPC provides its own lifetime technical support.

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