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Customer Reviews

4.2
Based on 280 reviews
Wilson Score: 79.3
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
11/24/2025
1.0 out of 5 stars Motherboard Failed
By H. Young
The motherboard failed after less than 20 times using the laptop. Local tech repair stated it was likely caused by the charger shipped with the laptop. It appears there was a short in the charger which affected the motherboard. Contacted seller. Returned laptop. Seller confirmed motherboard failure. No refund offered. Rather an offer to pay an additional $200 to replace motherboard. No mention about replacing the charger. Still hoping for a reasonable outcome. Update: No reasonable offer or outcome made. They still have the laptop and offered to return it as is - bad charger and fried motherboard.
12 people found this helpful
Verified Purchase
1/3/2026
5.0 out of 5 stars A Solid Budget Option in 2025 (16GB+ RAM Models)
By Michael Stokes
Got a Refurb - Good condition from a certified seller on here. It showed up with minor cosmetic defects including a single dot where the plastic cover over the screen was damaged. Pixels intact, it's just noticeable, especially on white backgrounds. The power adapter has some coil-whine but this happens even with $1000 video cards so I'm not too worried about it. It generally matches what Amazon describes as Good condition. I'm satisfied for $200.The laptop itself is quite dated with a 8th gen Intel mobile CPU. If you de-bloat windows and are only using the laptop for day-to-day productivity tasks and media consumption, it's perfectly serviceable. I got the 16GB model because 8GB of RAM on Windows 11 is a no-go for me. It runs well, in no small part due to the NVME SSD. The laptop is light and compact with the 14" screen. It's perfect for what I needed it for. Essentially a backup PC and media-device for our living room TV when we want to watch something that can only be accessed with a browser.Only minor complaints I have are with all modern laptops, a lack of connectivity options. A couple USB ports and HDMI is pretty much it with this guy. Not a big deal in my case, but may be a consideration for others.At $200-230 in 2025 this is a great budget friendly or entry-level laptop for general usage.
2 people found this helpful

Frequently Asked Questions

What does 'Renewed' mean for this Dell Latitude 7420?
This laptop is a professionally inspected and tested refurbished unit, restored to full functionality and sold with a warranty. It is not brand new but has been certified to work like new.
What specific ports are available for connecting monitors and peripherals?
For video output, it has one HDMI port and two Thunderbolt 4 ports, which also support video and charging. It also includes a Universal Audio Jack and a microSD Card Reader for additional connectivity.
Can you detail the processor's performance capabilities?
The Intel Core i5-1145G7 is a quad-core processor with a base speed of 2.6 GHz that can boost up to 4.4 GHz. This provides efficient power for multitasking and everyday productivity applications.
How does the 16GB of RAM and 512GB SSD benefit daily use?
The 16GB of DDR4 RAM allows you to smoothly run multiple applications simultaneously. The 512GB Solid State Drive enables faster system startup, quicker file transfers, and provides ample storage for documents and programs.
What are the physical dimensions and weight of this laptop?
The laptop measures 12.65 x 8.22 x 0.74 inches and weighs 4.49 pounds, making it a compact and portable device for a 14-inch business-class model.

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Nicholas (Verified Purchase)
5.0 out of 5 stars Rocky setup, but end result was worth it

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