Dell Latitude 5420 Business Laptop Intel Core i7-1185G7 32GB RAM 512GB SSD 14-Inch Full HD Display Thunderbolt 4 Windows 11 Pro (Renewed)

The laptop works as designed and overall is a very good product.However, they did NOT include a heatsink on the M2 drive that was sent with this system. Please don't cheap out on your customers.Immediately when I ran Crystaldiskinfo that was showing M2 temperatures Above 50 degrees (59C at one point noted) celsius or 122 degrees Fahrenheit. When these drives continue to operate at those high temperatures continually, it dramatically slows the data transfer rates and dramatically shortens the life of the M2 drive. At 60C and above, these drives have been known to fail. I had to buy and install one on this machine for another $11 in change to bring the temps down. They are now more inline with normal specification of 31-36 degrees Cwhich is less than 100 degrees F. The heatsink I purchased for this was >>NVME M.2 Heatsink SSD Heatsink: Graphite Covered Pure Copper Heatsink Thermal Pad for 2280 NGFF M.2 SSD Laptop PS5 (70x20x2mm)It seems to work well for this application in the laptop. If this was a desktop with more room, I would get an M2 heatsink with an integrated fan.

Laptop never would charge. Had to return it.