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Customer Reviews

4.2
Based on 557 reviews
Wilson Score: 80.7
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
11/24/2024
5.0 out of 5 stars Cheap but effective Laptop - Recommended
By Anthony
I bought this for my wife to use in doing her job which included a lot of RAM loading for use by two or three types of management software. Love the keyboard which is nice and tight and includes a dedicated number pad to the right side. The core i3 processor is decent and doesn't get overloaded until you really push it which is expected at this price pt.Sometimes it may approach its memory limit but gives decent service - for just 8GB of RAM it works well and the sound quality isn't amazing but adequate. I consider it great value for money. I recommend it but probably with 16GB RAM and at least 500GB of SSD Storage.While in Miami to the end of March this year, we visited 3 retailers of tech products and were amazed at the oversell of sub-standard electronics. When we found this after spending 1/2 day searching at major retailers, we grabbed it! Delivery took under two days and we were impressed with the performance of the laptop and we were able to avoid the over-sell and condescending attitude of poorly trained tech experts who seemed to know much less than me about their own products.
15 people found this helpful
Verified Purchase
1/3/2026
1.0 out of 5 stars No Stars if available
By Jill
Buyer beware. Ordered 2 of these computers for Christmas gifts. Computer came with no instructions of how to access info of how to complete install with all apps promised. After multiple emails and from “Emma” nothing would work to install. Even with a person who is the head of IT at a local hospital could not install. There were offers to purchase the apps but no free down loads. We are returning these laptops.
2 people found this helpful

Frequently Asked Questions

What is the exact battery life I can expect from this laptop?
The specifications provide two different figures: the description states up to 3.5 hours of mixed usage, while the product details list an average battery life of 8 hours. The 3.5-hour figure is likely a more conservative estimate for active use, while 8 hours may represent a lighter workload or manufacturer testing under ideal conditions.
Does the included Microsoft Office license require a subscription or recurring payment?
No, it does not. This laptop includes a free, lifetime license for Microsoft Office LTSC Professional Plus 2024. It is activated without needing a product key and includes Word, Excel, PowerPoint, Outlook, Access, Publisher, and OneNote. The seller specifically warns not to install Office 365, as it would invalidate this permanent license.
What are the limitations of the HDMI port for connecting to an external monitor?
The HDMI 1.4 port has a maximum supported resolution of 1920x1080 at 60Hz. It does not support 4K or 2K output. This means you can connect it to a standard Full HD monitor or TV, but you cannot use it to drive a higher-resolution 4K display.
Can the RAM and storage be upgraded later, and what are the limits?
Yes, both are upgradeable. The memory supports up to 64GB of DDR4 RAM at 3200MHz, and the storage supports up to a 2TB M.2 PCIe NVMe SSD. This specific configuration comes with 16GB of RAM and a 2TB SSD, meaning the storage is already at the maximum capacity, but the RAM has room for expansion.
What is the refresh rate and brightness of the display?
The 15.6-inch Full HD (1920x1080) display has a 120Hz refresh rate for smoother motion, an anti-glare coating, and a brightness of 250 nits. It uses WVA (Wide Viewing Angle) panel technology and features narrow borders.

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Nicholas (Verified Purchase)
5.0 out of 5 stars Rocky setup, but end result was worth it

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