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Frequently Asked Questions

What is the difference between the Office 2021 license included and Office 365?
This laptop includes a pre-activated, lifetime license for Microsoft Office LTSC Professional Plus 2021 (Word, Excel, PowerPoint, etc.). Installing Office 365 will invalidate this permanent license, so you should not download or subscribe to Office 365.
What is the actual battery life I can expect?
The specifications show conflicting information: the bullet points state up to 3.5 hours for mixed usage, while the product details list an average battery life of 8 hours. For typical business/education tasks, you should expect closer to the 3.5-hour estimate based on the primary description.
What type and speed is the installed RAM?
The laptop is equipped with 16 GB of DDR4 SDRAM running at 3200 MHz, which is soldered onto the motherboard and not user-upgradeable.
What ports are available on this Inspiron 15?
It has three USB-A ports (one USB 2.0 and two faster USB 3.2 Gen 1 ports at 5Gbps), one HDMI port, a headphone/microphone combo jack, and it supports Wi-Fi 5 (802.11ac) and Bluetooth.
Is the display touchscreen and what is its refresh rate?
No, the 15.6-inch Full HD (1920x1080) display is non-touch with an anti-glare finish. It has a 120Hz refresh rate, which is higher than the standard 60Hz found on many basic laptops.

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