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Customer Reviews

3.3
Based on 8 reviews
Wilson Score: 33.3
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
6/15/2025
4.0 out of 5 stars This laptop was fine except it is missing an M2 drive heatsink
By Computer hardware professional
The laptop works as designed and overall is a very good product.However, they did NOT include a heatsink on the M2 drive that was sent with this system. Please don't cheap out on your customers.Immediately when I ran Crystaldiskinfo that was showing M2 temperatures Above 50 degrees (59C at one point noted) celsius or 122 degrees Fahrenheit. When these drives continue to operate at those high temperatures continually, it dramatically slows the data transfer rates and dramatically shortens the life of the M2 drive. At 60C and above, these drives have been known to fail. I had to buy and install one on this machine for another $11 in change to bring the temps down. They are now more inline with normal specification of 31-36 degrees Cwhich is less than 100 degrees F. The heatsink I purchased for this was >>NVME M.2 Heatsink SSD Heatsink: Graphite Covered Pure Copper Heatsink Thermal Pad for 2280 NGFF M.2 SSD Laptop PS5 (70x20x2mm)It seems to work well for this application in the laptop. If this was a desktop with more room, I would get an M2 heatsink with an integrated fan.
4 people found this helpful
Verified Purchase
9/25/2025
1.0 out of 5 stars Hit or miss purchase
By Phil
Laptop never would charge. Had to return it.
1 people found this helpful

Frequently Asked Questions

What is the performance capability of the Intel Core i7-1185G7 processor in this laptop?
The 11th Gen Intel Core i7-1185G7 is a quad-core processor with a base clock speed of 3.0 GHz that can boost up to 4.80 GHz, providing strong performance for business applications and multitasking.
How much RAM does this configuration have and what type is it?
This laptop is equipped with 32GB of DDR4 memory running at 3200 MHz, configured in a dual-channel setup for improved data throughput.
What video output and high-speed data ports are available on this Latitude 5420?
It includes two Thunderbolt 4 ports (supporting DisplayPort Alt Mode, USB4, and Power Delivery), one HDMI 2.0 port, two USB 3.2 Gen 1 ports, and an RJ-45 Gigabit Ethernet port.
What is the battery capacity and what does 'Renewed' mean for this laptop?
The laptop contains a 42 WHr 3-cell battery. 'Renewed' indicates it is a professionally inspected, tested, and cleaned pre-owned device that comes with Windows 11 Pro installed.
What are the display specifications and does it have a webcam?
The 14-inch screen features a Full HD 1920 x 1080 resolution with an anti-glare, non-touch surface. It includes a 720p HD RGB camera with dual-array microphones for video calls.

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Nicholas (Verified Purchase)
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