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Customer Reviews

4.1
Based on 10 reviews
Wilson Score: 51.0
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
11/8/2025
3.0 out of 5 stars looks nice but does it work?
By William E. Isakson
It is not possible to give a real rating to this device. It looks like five stars are appropriate but there is a real problem that is not easy to overcome. To me it looks like the end of Microsoft because you cannot even start to use this item without an internet connection. While I do use internet, internet is not really the main purpose that I bought it. The internet here is a hardline anyway, not straight forward to get into, and I may find a way to get into it, but probably I will have to make a trip to our Senior Center and do the initializing there and then hope that Microsoft will allow the machine to be actually used offline. They are moving too far into control of equipment owned by others and I am beginning to fear the advent of Windows 12 if it ever does come. Anyway the hardware seems to be very good with a number of types of connectors but I really have to solve the internet problem before I can tell you if the unit is useful to me or not.
1 people found this helpful
Verified Purchase
12/28/2025
4.0 out of 5 stars Great for the price
By C
Met expectations for what I needed. It runs fast (16gb of memory at minimum is a must!), the battery health is excellent, the condition came very good, just the bottom was scratched up but who cares. The one little quirk is when I shut it, it doesn’t close all the way and I think the screen shuts off but it doesn’t stay asleep so if it’s unplugged while shut the battery was was at like 10% so something was obviously on. But it’s fine I just power it off and back on, it boots up quick. Screen quality is great. If you’re wanting to use the webcam (which I use daily) I recommend buying a separate HD cam to use with it. The camera on this one is def not HD since that what I’m used to using but it was fine I already had my extra webcam. Overall im happy for the price, I got what I needed.
1 people found this helpful

Frequently Asked Questions

What does 'Grade A Refurbished' mean for this Dell Latitude 5520?
This laptop has been professionally renewed, which includes a fresh install of Windows 11 Pro, a functional battery and AC adapter, and rigorous testing. It is cosmetically rejuvenated but may have subtle signs of prior use, and it is backed by a 90-day warranty.
What type of SSD does this laptop have, and is it upgradeable?
It has a 256GB NVMe PCIe SSD, which uses the PCIe x16 interface for fast performance. The storage is likely upgradeable, but you would need to check the specific chassis design for accessibility.
Does the Thunderbolt port support charging and video output?
Yes, the listed Thunderbolt 3 USB Type-C port supports high-speed data transfer, video output (including to external displays via adapters), and can be used for charging the laptop with a compatible power adapter.
What is the exact processor model and its capabilities?
The processor is an Intel Core i5-1145G7 from the 11th generation, with a base clock speed of 2.6 GHz. It features integrated Intel graphics and is designed for efficient performance in business-oriented tasks.
Is the installed Windows 11 Pro a full, legitimate license?
Yes, the description confirms a fresh install of Windows 11 Pro with zero bloatware and a genuine digital license applied to the device, so it is a fully activated and legal copy.

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