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Frequently Asked Questions

What is the actual processor model and speed in this laptop?
This laptop is equipped with a 13th Generation Intel Core i7-13620H processor. It has 10 cores (16 threads), a base clock speed of 2.4 GHz, and can turbo boost up to 4.9 GHz. It features 24MB of L3 cache.
What type and how many USB ports does this XPS 15 have?
It includes three USB-C ports: two are Thunderbolt 4 / USB4 ports supporting 40Gbps data transfer, Power Delivery, and DisplayPort 1.4a, and one is a USB 3.2 Gen 2 Type-C port with DisplayPort and Power Delivery. There are no traditional USB-A ports.
Is the memory and storage in this model upgraded by the seller, and what is the warranty?
Yes, this is a brand new computer that has been resealed by the seller (Issaquah Highlands Tech) to upgrade the RAM to 32GB DDR5 and the SSD to 1TB. The upgraded memory and SSD come with a 3-year warranty from the seller, while the remaining components retain the manufacturer's standard 1-year warranty.
What are the key features of the display?
The 15.6-inch screen is an FHD+ (1920 x 1200) non-touch, anti-glare IPS panel with a 16:10 aspect ratio. It uses Dell's InfinityEdge design for thin bezels, reaches a brightness of 500 nits, and covers 100% of the sRGB color gamut.
Does this laptop include biometric login options?
Yes, it offers two biometric login methods: a fingerprint reader integrated into the power button and Windows Hello facial recognition via the 720p HD webcam.

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