1 of selected
Back to All Laptops

Customer Reviews

4.1
Based on 337 reviews
Wilson Score: 77.5
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
11/24/2025
1.0 out of 5 stars Motherboard Failed
By H. Young
The motherboard failed after less than 20 times using the laptop. Local tech repair stated it was likely caused by the charger shipped with the laptop. It appears there was a short in the charger which affected the motherboard. Contacted seller. Returned laptop. Seller confirmed motherboard failure. No refund offered. Rather an offer to pay an additional $200 to replace motherboard. No mention about replacing the charger. Still hoping for a reasonable outcome. Update: No reasonable offer or outcome made. They still have the laptop and offered to return it as is - bad charger and fried motherboard.
12 people found this helpful
Verified Purchase
1/3/2026
5.0 out of 5 stars A Solid Budget Option in 2025 (16GB+ RAM Models)
By Michael Stokes
Got a Refurb - Good condition from a certified seller on here. It showed up with minor cosmetic defects including a single dot where the plastic cover over the screen was damaged. Pixels intact, it's just noticeable, especially on white backgrounds. The power adapter has some coil-whine but this happens even with $1000 video cards so I'm not too worried about it. It generally matches what Amazon describes as Good condition. I'm satisfied for $200.The laptop itself is quite dated with a 8th gen Intel mobile CPU. If you de-bloat windows and are only using the laptop for day-to-day productivity tasks and media consumption, it's perfectly serviceable. I got the 16GB model because 8GB of RAM on Windows 11 is a no-go for me. It runs well, in no small part due to the NVME SSD. The laptop is light and compact with the 14" screen. It's perfect for what I needed it for. Essentially a backup PC and media-device for our living room TV when we want to watch something that can only be accessed with a browser.Only minor complaints I have are with all modern laptops, a lack of connectivity options. A couple USB ports and HDMI is pretty much it with this guy. Not a big deal in my case, but may be a consideration for others.At $200-230 in 2025 this is a great budget friendly or entry-level laptop for general usage.
2 people found this helpful

Frequently Asked Questions

Is the storage drive a 256GB or 512GB SSD?
This renewed Dell Latitude 7420 is configured with a 512GB PCIe M.2 NVMe SSD, as confirmed in the specifications and product details. The 256GB mention in the description appears to be an error.
What is the actual installed operating system, Windows 10 Pro or Windows 11 Pro?
The laptop comes with Windows 11 Pro pre-installed. The product details and bullet points specify this, noting it's a brand new installation of the latest release, free of manufacturer bloatware.
How bright is the screen, and is it suitable for use in well-lit offices?
The 14-inch FHD display has a brightness of 250 nits and features an anti-glare coating. This combination helps reduce reflections, making it suitable for typical office lighting conditions.
What kind of warranty and support is included with this renewed laptop?
This renewed configuration includes a 90-day warranty and 90 days of technical support from the seller to ensure proper setup and initial operation.
Does this model have a built-in DVD drive?
No, this laptop does not include an optical drive. The specifications explicitly state 'NO DVD' under the ports and features.

Similar Laptops You Might Like

$399.99
17 reviews
Laptop, 15.6" Business Student Laptop Computer, Intel Quad-Core Processor Windows 11 Laptop, 16GB DDR4 512GB SSD, Up to 2TB,180° Open Angle, Metal Shell, WiFi, USB3.2, Type C
  • Brand: ACEMAGIC
  • Model: AX15
  • Screen: 15.6 Inches Inches
  • Processor: Intel
  • GPU: Intel UHD Graphics Up to 1.2GHz
  • RAM: DDR4
  • Storage: 512 GB SSD
Recent Reviews
David JB (Verified Purchase)
5.0 out of 5 stars 5 stars

great laptop for the price. The 16GB RAM and 512GB ssd provide smooth performance and the 180° hinge is a nice touch. Windows 11 runs well, and the sleek Silver Gray design looks premium. Highly recommend!

3whitey (Verified Purchase)
1.0 out of 5 stars Crashed

Laptop crashed with only a few days of use.I don’t find any warranty information

$249.99
15 reviews
2025 LX15 Laptop, 15.6-inch FHD (1920 x 1080) Display, Ιntel N197(4C/4T) Processor, 8GB DDR4 RAM, 256GB SSD, WiFi5, BT5.0, 38Wh Battery, Gray
  • Brand: ACEMAGIC
  • Model: LX15
  • Screen: 15.6 Inches Inches
  • Processor: Ιntel
  • GPU: Integrated
  • RAM: DDR4
  • Storage: 256 GB SSD
Recent Reviews
Nicholas (Verified Purchase)
5.0 out of 5 stars Rocky setup, but end result was worth it

The media could not be loaded. When I first booted this laptop up, it presented me with a "defaultuser0" account that I didn't know the password to. I completely wiped this laptop's SSD and reinstalled Windows to play it safe, and after that it worked like a charm with regular setup. I did have to find drivers online for the touchpad afterward though.Getting at the SSD to do all of this was thankfully pretty easy, since the bottom panel was removable with a few tiny screws. I noticed that there is only a single slot for RAM in there, but it isn't soldered on so I was able to upgrade it with a 16 gig stick at least. The N97 is no gaming powerhouse but it plays some older titles still, and the laptop works great for work like emails and browsing the internet.

Romaine (Verified Purchase)
4.0 out of 5 stars Good Stuff

Its good runs fast and has space, works for school