Inspiron 15 3000 3520 Business Laptop Computer[Windows 11 Pro], 15.6'' FHD Touchscreen, 11th Gen Intel Quad-Core i5-1135G7, 16GB RAM, 1TB PCIe SSD, Numeric Keypad, Wi-Fi, Webcam, HDMI, Black

I can only begin this review with serious misgivings about this particular Dell Inspirion laptop. When one purchases a product from a "Dell Vendor", one presumes it is a 100% Dell product. Apparently this was not the case with this laptop. Exactly 3 days after the Amazon/Vendor's return policy ran out, this laptop stopped working. The error message was "Corrupt Hard Drive". I can understand electronic devices will sometimes have issues. I can also understand manufacturers and vendors need to have a limit on how long they will allow items to be returned. So we called Dell Warranty Service, and they were very helpful. They sent a box, pre-paid shipping label and we thought that would be the end of it. Wait a reasonable time for the laptop to be repaired under warranty, and we could go on with our lives. NOT SO. According to the Dell Warranty Center, this particular laptop has a 3rd Party Hard Drive. Not a hard-drive provided by Dell or installed by Dell or used by Dell. So... our laptop was... in fact... not able to be repaired under warranty. Dell has offered to fix the laptop and install the correct, but the repair is nearly as much as the laptop cost new from Amazon. This is totally unacceptable! When we bought the laptop, we presumed it was a new Dell Laptop with appropriately sourced and installed electronics that would be approved by Dell (or installed by Dell)... BUYER BEWARE of ROKC Electronics. They have offered NO Help, NO Sympathy, and we are now completely out of the money we spent, and have a laptop that is absolutely Useless!!!! I can only imagine if we were still in the window for return, they would put the same Non-Dell parts back in, and we would be facing similar issues down the road. This is not the way to run a business. And certainly not the way an Amazon vendor should be doing business. Very Very Very Disappointed!

I honestly love this computer so far. I had originally bought a cheaper off brand one (don’t make my mistake). I’m a student so the speed and performance of this computer is perfect for my classes. Super easy to setup and the keyboard just flows when you type. The touchscreen (I didn’t think I would use but I find myself using it and I love it) the only concern is the charging cable gets a bit hot but it doesn’t seem to be an issue with the computer. Splurge if you are looking to buy and get this one. Definitely worth the price. My cousin has had her older version of this for over 5years and it’s still functioning almost as fast as this new one.