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Frequently Asked Questions

What is the exact model of the Intel processor in this laptop?
This laptop is equipped with a 13th generation Intel Core i5 processor running at a base speed of 2.7 GHz.
Is the 32GB of RAM upgradeable or soldered onto the motherboard?
The RAM uses DDR4 technology, which in the Latitude 5440 model is typically user-upgradeable via SODIMM slots, allowing for potential future changes.
What type of warranty or condition can I expect since this is a renewed product?
As a renewed item, this laptop has been professionally inspected, tested, and cleaned to function like new, but it does not come with a manufacturer's warranty; it should be sold with a seller-provided warranty, which you should verify at checkout.
Does the Thunderbolt 4 port support charging and connecting multiple monitors?
Yes, the Thunderbolt 4 port supports power delivery for charging the laptop and can drive multiple external displays through a single cable when used with compatible docks or monitors.
Can the operating system be upgraded from Windows 10 Pro to Windows 11?
Given its 13th Gen Intel processor and 32GB of RAM, this laptop meets the hardware requirements for Windows 11, but you would need to perform the upgrade yourself as it ships with Windows 10 Pro.

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