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Frequently Asked Questions

What is the actual installed operating system, Windows 11 Home or Windows 11 Pro?
The laptop ships with Windows 11 Pro installed, as confirmed in the product details. The description section contains a typo listing Windows 11 Home.
Is the RAM DDR4 or DDR5, and what is its speed?
The system memory is 32GB of DDR4 SDRAM running at 2666 MT/s, as stated in the description and product details. The 'specs' summary incorrectly lists DDR5.
What does 'Original Seal Opened for Upgrade ONLY' mean for this laptop?
The manufacturer's original packaging was opened by the seller to perform the advertised upgrades (32GB RAM and 1TB SSD). The laptop and all components were tested and inspected before being resealed for sale.
What type of USB-C port does this laptop have, and can it be used for charging?
It has one USB-C 3.2 Gen 1 port for data transfer. It cannot be used for charging the laptop; power is supplied via the separate DC-in port using the included 65W AC adapter.
What is the battery capacity and expected life for general use?
The laptop is equipped with a 3-cell 41Wh lithium-ion battery. While exact runtime varies with usage, this capacity is typical for providing several hours of productivity on a single charge for tasks like web browsing and document editing.

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