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Frequently Asked Questions

What are the specific benefits of the Intel Core Ultra 7 processor's AI capabilities in this laptop?
The Intel Core Ultra 7 265U vPro processor includes a dedicated Neural Processing Unit (NPU) rated for 12 TOPS (Trillions of Operations Per Second). This hardware is designed to efficiently handle AI tasks like background blur and noise cancellation for video calls, potentially improving performance and battery life for AI-powered applications in Windows 11 Pro.
Can I connect this laptop to multiple external monitors, and what ports support this?
Yes, you can connect multiple external monitors. The laptop includes one HDMI 2.1 port, one USB-C 3.2 Gen 2 port with DisplayPort Alt Mode, and one Thunderbolt 4 port with DisplayPort 2.1 Alt Mode. The Thunderbolt 4 port supports the highest bandwidth (40 Gbps) for driving high-resolution displays.
How does the 16-inch screen on this model compare to older Dell business laptops?
This Dell Pro 16 features a 16-inch display with a 16:10 aspect ratio, which provides approximately 10% more vertical screen area compared to the 16:9 screens on previous models like the Latitude 3550 and 5550. The resolution is 1920 x 1200 (FHD+), it's a touch-enabled IPS panel with anti-glare coating, 300 nits brightness, and covers 100% of the sRGB color gamut.
What is the function of the dedicated Copilot key on the keyboard?
The dedicated Copilot key provides one-touch access to the Windows Copilot AI assistant in Windows 11 Pro. Pressing it opens the Copilot sidebar, allowing you to quickly ask questions, summarize content, generate text, or control system settings using natural language prompts without interrupting your workflow.
What are the physical dimensions and weight of this laptop for travel?
The laptop measures 14.09 inches wide by 9.91 inches deep, with a thickness ranging from 0.74 inches at the front to 0.82 inches at the rear. It weighs 4.27 pounds (1.94 kg). It has undergone MIL-STD durability testing, indicating it's built to withstand the rigors of business travel.

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