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Frequently Asked Questions

Is the laptop brand new, or has it been opened and modified?
This is a custom-configured system. The original packaging may have been opened to install upgrades to meet the advertised specifications. The modified product has been professionally tested and resealed.
What specific ports are available on this Zenbook 14?
It includes 2 USB-C Thunderbolt 4 ports (supporting power delivery and DisplayPort), 1 USB 3.2 Gen 1 Type-A port, 1 HDMI v2.1 port, 1 headphone/microphone combo jack, and a dedicated USB-C power jack.
How does the Intel Core Ultra 7 255H processor's core configuration work?
The processor has 16 total cores: 6 Performance cores and 10 Efficient cores, which together handle 16 threads. It can boost up to 5.1 GHz using Intel Turbo Boost Technology.
What is the actual battery life I can expect from the 75 Wh battery?
Based on the product details, you can expect up to 6 hours of battery life during average usage.
What is included in the box besides the laptop itself?
The package includes a 65W AC adapter and a 32GB USB drive, in addition to the laptop.

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