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Frequently Asked Questions

Is the 40GB RAM configuration standard from the manufacturer, or has it been modified?
The 40GB RAM is not the standard factory configuration. The seller has resealed the computer to perform a memory upgrade. This upgraded component is covered by a separate three-year warranty from Issaquah Highlands Tech, while the remaining components retain the original one-year manufacturer warranty.
What is the exact screen resolution and aspect ratio?
The laptop features a 16-inch WUXGA touchscreen with a resolution of 1920 x 1200 pixels and a 16:10 aspect ratio. This provides a taller display compared to standard 16:9 screens, which is beneficial for productivity and creative work.
How many USB ports does this laptop have and what are their types?
This configuration includes a total of three USB ports: one USB 3.2 Gen 2 Type-C port, one USB 3.2 Gen 2 Type-A port, and one USB 2.0 port. It also features an HDMI 2.1 port for video output.
What is the battery capacity and how long does it take to charge?
The laptop is equipped with a 50 Wh battery. According to the specifications, it can last up to 10 hours on a single charge. The fast-charge technology can replenish the battery to 60% capacity in approximately 49 minutes.
Can this laptop drive external monitors, and what is the maximum supported resolution?
Yes, the integrated Intel HD Graphics supports expanding to two external monitors simultaneously via the HDMI or Type-C ports. The maximum supported resolution for an external display is 4K (3840 x 2160) at a 60Hz refresh rate.

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