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Frequently Asked Questions

What is the actual screen size and resolution of this laptop?
The laptop has a 14-inch display, not 16 inches as listed in some specs. Its native resolution is 2880 x 1800 (3K), with a maximum refresh rate of 120Hz, though some specifications incorrectly list 1920 x 1080.
How much RAM does this configuration have and what type is it?
This model comes with 24GB of LPDDR5X RAM soldered onto the motherboard. It's not user-upgradeable.
What specific AMD processor is included and what are its AI capabilities?
It uses the AMD Ryzen AI 9 365 processor with 10 cores. This chip includes a dedicated Neural Processing Unit (NPU) capable of over 45 TOPS (Trillions of Operations Per Second) for accelerating AI tasks locally.
What ports are available for connecting peripherals and external displays?
You get two USB 3.2 Gen 1 Type-A ports, one USB 4.0 Type-C port with display/power delivery support, one additional USB 3.2 Gen 1 Type-C port with display/power delivery, a full-size HDMI 2.1 port, a microSD card reader, and a 3.5mm audio jack.
What is the actual weight and thickness of this laptop?
The laptop weighs 2.87 pounds (approximately 1.3 kg) and measures 0.63 inches (16 mm) thick, making it quite portable despite the 'item weight' field incorrectly listing 4.14 pounds.

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