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Frequently Asked Questions

What are the exact specifications of the processor in this laptop?
The laptop features an Intel Core Ultra 9 275HX processor with a maximum clock speed of 5.4 GHz and contains 24 total processor cores.
Can I upgrade the RAM and storage myself, and if so, how?
Yes, the laptop supports tool-free upgrades. You can access and customize the 32GB DDR5 RAM and 1TB PCIe Gen 4 SSD by sliding a latch on the bottom half of the device, without needing a screwdriver.
What makes the 18-inch display 'Nebula HDR' and how does it perform?
The 18-inch ROG Nebula HDR display uses Mini LED technology with over 2,000 dimming zones for precise contrast. It has a 2560x1600 (2.5K) resolution, a 240Hz refresh rate, a 3ms response time, and covers 100% of the DCI-P3 color gamut.
How does the MUX Switch with Advanced Optimus affect performance and battery life?
The MUX Switch can boost gaming performance by 5-10% by sending frames directly from the NVIDIA GeForce RTX 5060 GPU to the display. Advanced Optimus automatically switches between the integrated and dedicated graphics to save battery during non-gaming tasks without requiring a restart.
What are the physical dimensions and weight of this 18-inch gaming laptop?
The laptop measures 15.71 x 11.73 x 0.93 inches (LxWxH) and weighs 6.28 pounds.

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5.0 out of 5 stars Good So Far!

I heard mixed reviews on this. I took a chance and it's only been 2 weeks, but so far so good. The Alienware software takes about 10 to 20 seconds to load when first opening it. after that 5-10. The back end got flack for being too big. But Who is really carrying around a 16 inch gaming laptop. Keys feel great. RGB is good. Keys are clear and not blinding like most RGB backlits. Design is good imo. feels premium. Cam is decent. Touch pad is smooth. Display is nice, all text is clear and colors are good. I heard many people complaining about the brightness levels. But in a dark room I actually turn the brightness down. And in my home with normal outdoor light coming in, I have no issues with the brightness. 2 usb 2 usb c, this is the only downside. in my opinion. I wish there was one more. I do like there are no cables coming from the sides. All ports in back. Cleaner desk look. will update if I have any issues.

Cajun (Verified Purchase)
1.0 out of 5 stars Do not buy this laptop!!!

This laptop is a GIANT waste of money. It didn't last for 2 weeks before the system stopped charging itself and shut down. I had to return it without being able to remove my data. I am VERY disappointed with this product and purchase.