15.6” Vivobook Go Slim Laptop, Thin & Portable for Student Study, Intel Dual Core N4500, 4GB RAM, 128GB SSD, Windows 11, Star Black, L510KA-ES04

REALLY wanted to like this laptop. My main is another ACER and it is great. However, I thought I must have gotten a defective unit until I saw reviews similar to what I'm seeing. This is not slow. It is SLOOOOOOW. I've got a 5 year old chromebook that is lightning compared to this thing. As someone else stated, even from the jump to update Windows took a few hours. JUST to update windows. I thought that it was slow because it was just updating things and would smooth out, but been using it for a week now and it seems to be getting worse. Just tried it this morning and the cursor is gone. Had to do a hard reset. After an almost 10 minute boot-up, still no cursor. I was thinking of trying to exchange thinking it can't possibly be this bad - I MUST have a defective unit - but it looks like this is just the performance.The screen: functional, but no matter what I do it looks washed out.WIFI - not much range, and keeps cutting out unless I'm in the room with the wireless router. Even then, don't try to move while downloading.Size: it's a nice size and weight - I'll give it that.Keyboard: As others have mentioned, no backlighting. In 2025 I was astounded that this wasn't included ON A LAPTOP. made it very hard to use at night, especially since half the time I was waiting on the computer to catch up to my typing.Battery - probably okay. Honestly, I couldn't use it very long at a time because it is just so frustrating. I did notice though that it arrived completely drained, which was unusual. Every laptop i have purchased online has always arrived with SOME battery life.Going to try to reboot one more time and see if I get a cursor again: Update - after 20 minutes I think it is fully booted, but hard to say. No cursor. It WAS there at the log in screen, but disappeared as soon as Windows started coming up. Got Task Manager open. Memory staying at 85% with no programs running (although Dropbox is loaded and taking up a good chunck). Windows Defender is eating up most of the memory by far. Disk bounces between 0 and 100%, CPU from 35 to 100%. Again, I haven't actually opened ANYTHING yet. I tried the suggested fix of rebooting the video drivers, but still no cursor. This is completely unusable to me as is.

So far this product has performed well. It was easy to set it up and thanks to my backup drive I was able to reconnect with all my accounts.