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Frequently Asked Questions

Is the 40GB RAM all internal, or does it include external storage?
The 40GB is internal DDR4 RAM installed in the laptop. The separate 2.5TB storage figure combines the internal 2TB NVMe SSD with a bundled 500GB external hard drive.
What is the exact model of the Intel processor?
The laptop uses an Intel Core i3-1215U processor from the 12th generation, with a base speed of 1.2 GHz, a maximum turbo frequency of 4.4 GHz, 6 cores, and 8 threads.
What accessories are included in the HubxcelAccessory bundle?
The bundle includes wireless earbuds, a USB extension cord, an HDMI cable, a mouse pad, a wireless mouse, and the 500GB external hard drive mentioned in the storage total.
Does this laptop have a USB-C port that supports video or charging?
It has one USB 3.2 Gen 1 Type-C port. This standard supports data transfer but does not support Thunderbolt, DisplayPort Alt Mode for video, or power delivery for charging the laptop.
What does the 'Lifetime Office 2024' license cover?
It provides a lifetime license for Microsoft Office Professional Plus 2024, which includes full versions of Word, Excel, PowerPoint, Outlook, OneNote, and Access for use on this computer.

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