2020 Apple MacBook Pro with 1.4GHz Intel Core i5 (13-inch, 16GB RAM, 256GB SSD Storage) Space Gray (QWERTY English)

I bought this item refurbished, and due to an issue with the included charger, the laptop shorted out and stopped working within 8 months (beyond when they were accepting returns, naturally). Buying any electronics refurbished is inherently risky since they've already got years of use, so I can forgive it breaking down. What I CAN'T forgive is the process for getting it repaired (which, since it's refurbished, is a pretty important factor).First Issue: most electronic repair shops don't fix Apple products, so you need to go to a specialized iRepair store to get it fixed. I live in a fairly isolated city without such a store, and the nearest one is about a 2-hour drive from me. Already a pain. Once I bring it in, they tell me the short impacted the motherboard, which has apparently been welded into the laptop and can only be removed and replaced by an even more specialized person, so they have to ship it to a different location, which adds an extra 2-4 weeks to the process. Once this new location got it, though, they realized the motherboard was actually damaged beyond repair, and all they could do was recover my data. Easy, right? No. Thanks to the hard drive ALSO being welded into the motherboard, it's yet another specialized repair to recover any data, which ends up costing me an additional $600 and still leaves me with no laptop. The alternative is to retroactively buy increased iCloud storage, which isn't helpful advice at this point, and would STILL require that I buy another Apple product for recovery. So they're going to make money off of me for this break.To recap, my data essentially got held hostage thanks to Apple designing this laptop to be as difficult to repair as possible to ensure nobody else can do it. How is any of this benefiting the consumer at all? I don't really care about the scratch resistance or screen quality (the screen for the laptop I received had multiple points of damage that led to discoloration in the display, in case you're curious) if it stops working quickly and Apple's gonna charge me an arm and a leg to keep using it!Personally, I think this experience was kind of my last straw with Apple products in general. This product is certainly cheap for an Apple laptop, but thanks to a design focused on making repairs as difficult as possible in order to require you to use Apple's repair services, you will pay more in the long run, be it with time or with money. You can get a brand-new laptop of the same quality - often with better RAM and compatible with more software - for the same price from basically any other company. Honestly, just buy something else, cuz after this laptop breaks on you, you're gonna have to anyway.

bought this MacBook Pro 2020 and I’m very satisfied. It works perfectly, is fast, and easy to use. The screen is clear, the keyboard is comfortable, and the battery life is good. Great value for the price. I recommend it.