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Customer Reviews

4.1
Based on 1,448 reviews
Wilson Score: 79.9
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
8/23/2025
1.0 out of 5 stars Refurbished electronics will break down faster, and repairs are next to impossible
By Natalie B
I bought this item refurbished, and due to an issue with the included charger, the laptop shorted out and stopped working within 8 months (beyond when they were accepting returns, naturally). Buying any electronics refurbished is inherently risky since they've already got years of use, so I can forgive it breaking down. What I CAN'T forgive is the process for getting it repaired (which, since it's refurbished, is a pretty important factor).First Issue: most electronic repair shops don't fix Apple products, so you need to go to a specialized iRepair store to get it fixed. I live in a fairly isolated city without such a store, and the nearest one is about a 2-hour drive from me. Already a pain. Once I bring it in, they tell me the short impacted the motherboard, which has apparently been welded into the laptop and can only be removed and replaced by an even more specialized person, so they have to ship it to a different location, which adds an extra 2-4 weeks to the process. Once this new location got it, though, they realized the motherboard was actually damaged beyond repair, and all they could do was recover my data. Easy, right? No. Thanks to the hard drive ALSO being welded into the motherboard, it's yet another specialized repair to recover any data, which ends up costing me an additional $600 and still leaves me with no laptop. The alternative is to retroactively buy increased iCloud storage, which isn't helpful advice at this point, and would STILL require that I buy another Apple product for recovery. So they're going to make money off of me for this break.To recap, my data essentially got held hostage thanks to Apple designing this laptop to be as difficult to repair as possible to ensure nobody else can do it. How is any of this benefiting the consumer at all? I don't really care about the scratch resistance or screen quality (the screen for the laptop I received had multiple points of damage that led to discoloration in the display, in case you're curious) if it stops working quickly and Apple's gonna charge me an arm and a leg to keep using it!Personally, I think this experience was kind of my last straw with Apple products in general. This product is certainly cheap for an Apple laptop, but thanks to a design focused on making repairs as difficult as possible in order to require you to use Apple's repair services, you will pay more in the long run, be it with time or with money. You can get a brand-new laptop of the same quality - often with better RAM and compatible with more software - for the same price from basically any other company. Honestly, just buy something else, cuz after this laptop breaks on you, you're gonna have to anyway.
23 people found this helpful
Verified Purchase
2/2/2026
5.0 out of 5 stars I’m very satisfied
By Ashly
bought this MacBook Pro 2020 and I’m very satisfied. It works perfectly, is fast, and easy to use. The screen is clear, the keyboard is comfortable, and the battery life is good. Great value for the price. I recommend it.
5 people found this helpful

Frequently Asked Questions

What is the condition of this MacBook Pro and what warranty does it come with?
This is a professionally inspected and tested renewed (pre-owned or refurbished) unit designed to work and look like new. It is covered by the Amazon Renewed Guarantee, which offers a replacement or refund if you are not satisfied with your purchase.
What specific ports are available on this model?
This MacBook Pro has two Thunderbolt 3 (USB Type-C) ports for charging, data transfer, and connecting external displays. There are no traditional USB-A, HDMI, or SD card ports.
Does this laptop include the Touch Bar and Touch ID?
Yes, this specific 2020 model includes the Touch Bar above the keyboard and a Touch ID sensor integrated into the power button for fingerprint login and Apple Pay.
What type of RAM is installed and is it upgradeable?
It has 8GB of 2133 MHz LPDDR3 RAM soldered onto the logic board. Like most modern MacBooks, the memory is not user-upgradeable after purchase.
What is the screen technology and quality of the display?
The 13.3-inch screen features a high-resolution 2560 x 1600 Retina display with IPS technology for wide viewing angles, P3 wide color gamut, and True Tone technology that automatically adjusts the white balance to match the ambient light.

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